FCC Takes Action to Protect and Sustain Vital Service for the Deaf Commission Votes Unanimously on Immediate and Long-Term Approaches

The Federal Communications Commission has taken two actions to protect and ensure the sustainability of a vital service for persons with hearing or speech disabilities. This service, called Video Relay Service (VRS), allows persons with these disabilities to use American Sign Language (ASL) to communicate with friends and family and to conduct business in near real time. The Commission's two unanimous votes one to begin a fresh look at the VRS program, and another that sets out how VRS companies will be compensated during the next year while the review is underway will protect a program that has developed through two decades of work initiated by the Americans With Disabilities Act (ADA).

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